![]() John said he'd like to see more notice for when there's a flight cancellation, even a notice of how many flight cancellations the airline had in one day. Southwest canceled more than 2,500 flights on Wednesday, or 61 percent of its planned flights, according to FlightAware, a flight-tracking service. As of Tuesday morning, there were as many as 288 cancellations in the past 24. "Being here and looking at the facilitation of getting your boarding pass, checking your bag, it appears things are moving right along," Lynne said.īoth had a couple ideas on things they'd like to see happen as well. According to FlightAware, there were more than 190 flight cancellations Monday at BWI-Marshall, a hub for Southwest. Most major airlines canceled or delayed flights, but Southwest Airlines canceled at least 70 of its flights Monday - more than 2,600 - due to a reported system meltdown. ![]() ![]() Lynne and John Breil, also loyal Southwest flyers, hope Jordan's letter is not just lip service, but add they see evidence of it at work at BWI. Thousands of flight delays and cancellations swept the U.S. An operations review committee has been created as well to review what happened. Southwest Airlines canceled nearly 3,000 flights the day after Christmas, more than any other US-based airline. The worlds largest low-cost carrier canceled three of every 10. flights have been canceled and nearly 5,800 more have been delayed as of 5:00 p.m. The long weekend got a bit longer for Southwest customers after the airline canceled more than 2,000 flights Friday through Sunday. Alaska Airlines, Delta Air Lines, Frontier Airlines, Hawaiian Airlines, Southwest Airlines, and United Airlines. In a letter sent out to Rapid Rewards members Monday night, Jordan outlined some more actions, saying in the short-tern they've added extra staff on-hand.Īlso, in the long-term, they've hired global aviation consulting firm Oliver Wyman for a complete assessment. 1,600+ flights canceled, thousands more delayed amid stormy weather in the Northeast. "So we can expect that same smooth service that I've had for a number of years." When it's going to be upgraded, tell us when it's finished," Miller said. The New York Times What Caused the Chaos at Southwest While carriers like Delta, American Airlines and United bounced back after severe winter weather wreaked havoc on holiday travel, the. "We want to know that, in fact, they're going to upgrade their system.
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